02 · StaffCare
Benefits employees discover. Recognition employees remember.
StaffCare brings employee offers, rewards, recognition and engagement into one branded experience. Build a benefit program people actually use, give appreciation a visible place in the employee journey and keep HR in control of content, eligibility, budgets and performance.
The complete employee value proposition
Employee value should be easy to experience
A benefit loses value when employees do not know it exists. Recognition loses meaning when it disappears into an informal conversation. StaffCare gives employees a clear place to explore offers, receive appreciation and see rewards, while helping organizations curate and measure the programs behind them.
Offers and benefits
Curated discounts, merchant offers, categories, search and targeted campaigns.
Rewards and recognition
Manager and unit recognition, occasion-based awards and appreciation moments.
Points and wallet
Points balances, gifts and codes, and offers unlocked by points.
Engagement and insights
Audience targeting, in-app campaigns, partner management and program analytics.
- Arabic and English, RTL
- No extra login
- HR-governed content
Offers marketplace
A curated world of employee offers
Combine offers from supported third-party providers and direct corporate partners into one employee catalogue. Employees browse by category, search for a merchant, review offer terms and follow the right redemption path. The program team reviews, localizes, categorizes, targets and schedules offers before they reach employees.
- Merchant and category discovery
- Targeted programs
- Partner offers
- Direct corporate benefits
- Localized terms
- Managed publication
Third-party integration
WalaaPlus, integrated into the employee journey
StaffCare’s WalaaPlus integration shows how a third-party benefit provider becomes part of a governed corporate employee program. Partner offers enter a review process, are prepared for the intended audience and are published through StaffCare.
- 01
Connect
The connector brings partner merchants, offers and branches into StaffCare on a schedule.
- 02
Curate and govern
HR reviews, localizes, categorizes and targets every offer before it is published.
- 03
Engage and redeem
Employees discover approved offers and redeem them in store, for example by scanning the partner’s QR code.
- Nothing goes live without HR approval
- Audience preview before publishing
- Changed vendor offers are held for re-review
- Direct partners and own programs side by side
Recognition
Recognition that goes beyond a message
Recognize achievements, service milestones and meaningful occasions through organization-approved rewards, offers or optional points. Central HR defines policies and budgets; authorized unit teams take part within their scope; employees receive visible appreciation in the app.
- Birthdays
- Work anniversaries
- Eid
- National Day
- Promotions
- 1HR admin portal
Sets the points pool, unit budgets, point types and occasion rules.
- 2Unit and cluster portal
Unit HR recognizes people with offers, codes or points, within budget.
- 3Employee app
Employees receive awards, follow their wallet and unlock exclusive offers.
Points and wallet
Optional points that unlock recognition benefits
StaffCare’s social points recognize employees and unlock eligibility for selected offers. Points are not spent like cash when an eligible offer is accessed. Employees see their points in the wallet, while program teams keep the awarding and budget controls.
Points unlock offers. They are never spent.
Governance and insights
Administer confidently. Improve continually.
Publish offers with approvals, manage audiences, keep track of changes and monitor meaningful program activity. Insights help HR see which offers attract attention, where recognition reaches employees and how engagement develops across categories, providers and units.
- Approval before publication
- Audience targeting with preview
- Version history and audit log
- Engagement, redemption and recognition reach
StaffCare questions
What is StaffCare?
StaffCare is StaffGateway’s employee offers, recognition, rewards and engagement module. It helps organizations curate employee benefits, coordinate partner offers, manage appreciation programs and understand employee participation.
Does StaffCare integrate with WalaaPlus?
Yes. A WalaaPlus connector brings partner offers into StaffCare’s governed catalogue and redemption journey. Access to provider services and offer terms depends on the relevant agreements and integration arrangements.
Can we include our own corporate benefit partners?
Yes. StaffCare supports direct corporate partners alongside third-party catalogues. You define the approved offers, eligibility, codes or redemption approach for each partner.
Can HR approve offers before employees see them?
Yes. StaffCare includes curation, content review, audience targeting and publication approval, so offers do not appear before the right governance steps are completed.
Can StaffCare support recognition and occasion-based rewards?
Yes. It covers unit-level recognition and occasion-driven programs such as birthdays, work anniversaries and designated events. Award types, budgets, approvals and automation follow your configured policy.
Are StaffCare points spent like cash?
No. Points work as a qualification that unlocks selected offers. They are not deducted like a wallet currency when an eligible offer is accessed.
Can we measure employee engagement?
Yes. StaffCare includes analytics for program usage, offer engagement and redemption, recognition reach and feedback. The exact metrics depend on enabled tracking, partner interfaces and data quality.
Make employee appreciation part of everyday work.
Bring benefits, recognition and governed engagement into the StaffGateway experience.