Integrations and trust

Connect the employee experience. Keep control of your systems.

StaffGateway works as the digital experience layer for your organization’s employee services. Connect approved ERP, HCM and business processes to one mobile and web experience while preserving the systems, rules and data ownership already established across your enterprise.

Architecture

One gateway in front of many back-end systems

StaffGateway is the employee-facing layer; your ERP and business systems remain the systems of record.

Who uses it
EmployeesRequests, information, approval status
ManagersApprovals, team insight
HR and IT teamsFulfilment and administration
StaffGatewayExperience layer
MobileAppWebPortalStaffBot chat
Integration and service layer
SSO, identity and RBACWorkflow and approvalsWorklist and notificationsAPI gateway and connectors
ERP systems
Oracle EBSOracle FusionSAPERPNext / Odoo
Non-ERP systems
ITSM and helpdeskDocument managementCustom and legacy appsPartner APIs
  • ERP stays the system of record
  • Reuse existing APIs and workflows
  • New services without new apps

Your landscape

Designed to work with the technology you have

Many organizations rely on more than one enterprise application. HR information may live in an ERP or HCM platform, service requests in an ITSM tool, documents and approvals in internal applications, and attendance events on mobile phones, biometric devices or existing time-and-attendance systems.

StaffGateway brings selected information and actions into a more coherent employee journey. Integration scope is agreed with each customer, based on the interfaces available and the use cases authorized.

  • Oracle E-Business Suite
  • Oracle Fusion Applications
  • SAP
  • Odoo / ERPNext
  • ITSM and helpdesk
  • Custom applications
  • Partner APIs
  • Biometric terminals

These are supported integration patterns, not out-of-the-box connectors for every system.

Systems of record

Your authoritative records remain where they belong

StaffGateway does not replace the system that owns an employee record, accounting transaction or approved HR process. It presents the journey, routes the information or action and reflects the result.

  • Read

    Employee profile, employment data, eligibility and status from connected systems.

  • Submit

    Requests and approvals routed to the system that processes them.

  • Synchronize

    Notifications, results and attendance outcomes where agreed.

Identity and governance

Identity, permissions and governance

The platform’s foundation includes identity integration, role-based access control and support for security measures such as multifactor authentication, encryption in transit, web application firewall protection and administrative audit trails.

Security controls are configured and assessed for each organization’s infrastructure, identity landscape, data classification and regulatory obligations. StaffGateway gives them an application foundation in which to be implemented.

  • SSO and identity

    Integration with the enterprise identity service.

  • Role-based access

    Scoped by organization, location and responsibility.

  • MFA, TLS and WAF

    Configurable controls for the deployment.

  • Audit trails

    Who changed what, and when.

Architecture

A modular architecture built for enterprise evolution

Microservices and container-based components separate application functions and connected service layers. Begin with the integrations current priorities need, then add back-end or partner connections as new modules are activated.

  • Microservices

    Business functions separated into independent services.

  • Containers

    Scalable deployment patterns for each environment.

  • API gateway and connectors

    Reusable connections for every new module.

Getting started

What helps an integration discussion

  • Your current ERP and HCM products and versions.
  • Your identity service and sign-on approach.
  • Your approximate employee population and locations.
  • The service journeys with the highest priority.
  • Your attendance landscape, devices and systems, where relevant.
  • Important security, hosting or governance constraints.

Modernize what employees experience, not everything behind it.